Electricity retailers buy electricity from power generators to sell, at a profit, to customers at a fixed price for a set number of years. *check the fine print on the contract as some allow the retailer to change its price*
Electricity Retailers solicit customers through advertising, mail outs, phone calls and door-to-door visits. A contract with the electricity retailer only affects the "Electricity" line of your bill. This price is determined by the electricity retailer and the price you sign for is not regulated by the Ontario Energy Board.
Fort Frances Power Corporation (FFPC) is not associated with electricity retailers in any way. Electricity retailers are licensed by the Ontario Energy Board.
- Fort Frances Power Corporation does not send people to your door to discuss your hydro bill.
- You do not have to show your hydro bill to anyone who asks to see it.
- You do not have to answer your door or allow unauthorized persons into your home.
- You do not have to sign up with a retailer to get electricity. By default, FFPC will provide you with electricity based on the price regulated by the province.
Before you begin discussions with someone about your electricity rates, ensure that you write down the Company name, Salesperson Name and ID number. Ask to see their ID badge - this is required by the Retailer Code of Conduct.
You don't have to switch to a retailer but, if you do, you will be asked to sign a contract with them. The contract will be legally binding, so be sure to read it carefully before signing or before providing your account number to a retailer. Be sure to ask questions and compare terms carefully without feeling any pressure.
Electricity retailers must be licensed by the Ontario Energy Board and they have a Code of Conduct (PDF) they are obligated to follow. Click the following link to find licensed retailers.
*Fort Frances Power Corporation customers that sign with an electricity retailer are ineligible for any further credits or annual rebates associated with the historic mill agreement.*
Please be aware that any price per kilowatt hour quoted by an electricity retailer pertains only to the 'Your Electricity Charges' portion of your hydro bill. The “Electricity Charges” are only part of your bill and all other charges will remain the same and in addition to the rate quoted by the retailer. A retailer should not use the total on the bill to compare prices as the retailer can only quote on a portion of the bill as all our charges remain under the regulatory license of the Fort Frances Power Corporation. Click on the following link to compare our prices to a retailers (NOTE: This calculator does not include the credit associated with the historic mill agreement)
Also, you may have to pay outstanding charges before leaving the Regulated Price Plan, which you have been part of while buying electricity through Fort Frances Power Corporation. Review the current FFPC rate here.
Remember that even though a retailer may advertise a price that is way lower than what you are currently charged, customers with a retailer must pay Global Adjustment charges on top of their quoted rate. Follow this link to learn more about Global Adjustment and how it's calculated.